A Note to ParentOnline/SchoolCafe Users

Exciting changes are here!

First of all, we'd love to thank you for the opportunity to serve you and your family for so many years with ParentOnline. We are excited to introduce SchoolCafé, our new and improved portal to connect families to your local K-12 school nutrition. SchoolCafé is passionately developed and supported by PrimeroEdge, the same providers of ParentOnline - so don't worry because you're still in amazing hands! We've got the same great features (payments, alerts, etc.) that you've come to love along with some amazing new capabilities.

What about my existing ParentOnline account?

If you have an existing ParentOnline account you DO NOT need to create a new account in SchoolCafé — sign in with the same username and password that you used in ParentOnline. Also, all of your existing students, balances, cards, configurations, and settings remain the same. We wanted to make sure that your transition from ParentOnline to SchoolCafé was simple and seamless. Note: You'll also notice that previous ParentOnline references in emails, phone notifications, and bank statements will now reflect "SchoolCafé".

What's next?

You will continue to see new updates to SchoolCafé as the school year goes on. Our goal is to move all of the website functionality into the app to provide you ultimate convenience and accessibility. So be on the lookout for those updates.

Thank you

As always, our ultimate goal is to serve amazing families. Your feedback is always welcome and we promise you'll always be heard. Again, thank you for giving us the opportunity to serve you and we hope that you absolutely love SchoolCafé. Have a great school year!

USDA Nondiscrimination Statement

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

This institution is an equal opportunity provider.

 Iowa Non-Discrimination Statement:  “It is the policy of this CNP provider not to discriminate on the basis of race, creed, color, sex, sexual orientation, gender identity, national origin, disability, o r religion in its programs, activities, or employment practices as required by the Iowa Code section 2216.7 and 216.9.  If you have questions or grievances related to compliance with this policy by this CNP Provider, please contact the Iowa Civil Rights Commission, Grimes State Office Building, 400 E. 14th St., Des Moines, IA 50319-1004; phone number 515-281-4121, 800-457-4416; web site:  https://icrc.iowa.gov/.”