A Note to ParentOnline/SchoolCafe Users

Exciting changes are here!

First of all, we'd love to thank you for the opportunity to serve you and your family for so many years with ParentOnline. We are excited to introduce SchoolCafé, our new and improved portal to connect families to your local K-12 school nutrition. SchoolCafé is passionately developed and supported by PrimeroEdge, the same providers of ParentOnline - so don't worry because you're still in amazing hands! We've got the same great features (payments, alerts, etc.) that you've come to love along with some amazing new capabilities.

What about my existing ParentOnline account?

If you have an existing ParentOnline account you DO NOT need to create a new account in SchoolCafé — sign in with the same username and password that you used in ParentOnline. Also, all of your existing students, balances, cards, configurations, and settings remain the same. We wanted to make sure that your transition from ParentOnline to SchoolCafé was simple and seamless. Note: You'll also notice that previous ParentOnline references in emails, phone notifications, and bank statements will now reflect "SchoolCafé".

What's next?

You will continue to see new updates to SchoolCafé as the school year goes on. Our goal is to move all of the website functionality into the app to provide you ultimate convenience and accessibility. So be on the lookout for those updates.

Thank you

As always, our ultimate goal is to serve amazing families. Your feedback is always welcome and we promise you'll always be heard. Again, thank you for giving us the opportunity to serve you and we hope that you absolutely love SchoolCafé. Have a great school year!

USDA Nondiscrimination Statement (Revised 5-5-22)

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

1. Mail:
   U.S. Department of Agriculture
   Office of the Assistant Secretary for Civil Rights
   1400 Independence Avenue, SW
   Washington, DC 20250-9410; or
2. Fax: (833) 256-1665 or (202) 690-7442; or
3. Email: program.intake@usda.gov

This institution is an equal opportunity provider.

Iowa Nondiscrimination Statement (Revised 3-21-16)

It is the policy of this CNP provider not to discriminate on the basis of race, creed, color, sex, sexual orientation, gender identity, national origin, disability, age, or religion in its programs, activities, or employment practices as required by the Iowa Code section 216.6, 216.7, and 216.9. If you have questions or grievances related to compliance with this policy by this CNP Provider, please contact the Iowa Civil Rights Commission, Grimes State Office Building, 400 E 14th St, Des Moines, IA 50319-1004; phone number 515-281-4121 or 800-457-4416; website: https://icrc.iowa.gov/.